Diebold Nixdorf Off Campus Hiring 2024 | Apply Associate Service Desk Specialist Jobs in Hyderabad for Freshers – Applicants who desire to work under Diebold Nixdorf can get instant Hyderabad IT Company Job Vacancy for Freshers Jobs alerts. The Diebold Nixdorf Private Limited offers Associate Service Desk Specialist Jobs for Freshers In Hyderabad. Our Freshers Tech team has daily followup with the IT Jobs in Hyderabad for Freshers and Diebold Nixdorf Official website & curates this article with the latest Diebold Nixdorf Jobs for Freshers.
The direct links help jobseekers think the Diebold Nixdorf Careers Registration Link hassle-free. For better resource, the webpage is updated with the necessary info’s Associate Service Desk Specialist Job Vacancy in Hyderabad of Freshers, 2024 Batch Off Campus Drive, Walkin Drive, Diebold Nixdorf Recruitment Eligibility Criteria, Careers, Associate Service Desk Specialist Jobs for Freshers Salary, etc.. Hence grab your dream job in Diebold Nixdorf with one click.
Diebold Nixdorf Off Campus Hiring 2024 | Fresher Job Openings
| Company Name | Diebold Nixdorf Pvt Ltd India |
| Job Role | Associate Service Desk Specialist |
| Qualification | BE/B.Tech/ME/M.Tech |
| Experience | Fresher |
| Category | IT Jobs, Off Campus |
| Job Location | Hyderabad |
| Source | www.dieboldnixdorf.com |
Diebold Nixdorf Recruitment for Freshers 2024 Eligibility Criteria
Key Responsibilities – Diebold Nixdorf Associate Service Desk Specialist Jobs 2024
- Answers inbound customer calls and/or transforms information from any customer service channel into the ticket system.
- Checks to ensure reported incidents are covered by contract and that all caller information, including address details, are correct – retrieves customer agreement on cost if no contract exists.
- Engages with customers to further understand reported issues and provide guidance, according to solution tree and knowledge base protocol, to diagnose and solve incidents (i.e., password resets, software configuration, etc.).
- Uses remote tools to troubleshoot, analyze and resolve technical issues.
- When resolution is unsuccessful, escalates issues according to established procedure and informs customer of next steps.
- Monitors the Universal Work Queue (UWQ) revision of assigned tasks, creating and updating tickets to reflect changes (i.e., cancelations, additional information).
- Informs manager or dedicated IRM team in case of customer escalations.
- Documents all activity and updates the appropriate knowledge management, reporting and other systems.
- Ensures high levels of customer satisfaction at all times.
Experience & Skills Required – Diebold Nixdorf Off Campus Hiring 2024
- High School Diploma or comparable
- Min. 6 months experience in a call center environment is recommended
- Native Speaker quality in required local language/primary language.
- English language skills are additionally implied.
- PC literacy, especially usage of Microsoft Office package.
- Willingness to work in shift models, based on customer requirements.
- Industry Knowhow preferred.
- Strength in communication, teamwork, processes and customer orientation, especially friendly and kind behavior on the phone.
Diebold Nixdorf Recruitment Selection Process for Freshers
Selection procedure for Diebold Nixdorf off campus drive for 2024 batch is :
- Written Test
- Technical Interview
- Group Discussion
- HR Interview
How to Apply Diebold Nixdorf Off-Campus Placement for Freshers
- Interested and eligible aspirants may apply Online Diebold Nixdorf Job Openings for Freshers registration link are given below
Credit : Content Source From Diebold Nixdorf Official Website
Click Here Below  Diebold Nixdorf Off Campus Hiring 2024 Link
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Diebold Nixdorf Off Campus Drive for 2024 Batch – Frequently Asked Questions
Q1. What documents are required for Diebold Nixdorf Registration ?
The documents required for Diebold Nixdorf registration are valid ID proof, educational certificates, and a recent passport-sized photograph.
Q2. What is the Salary for Diebold Nixdorf Freshers ?
Diebold Nixdorf Pvt Ltd has given Associate Service Desk Specialist package of Best in Industry.
Q3. What is the Diebold Nixdorf Recruitment Process for Freshers ?
A) Aptitude Test B) Technical Interview & C) HR Interview. Each stage is an elimination round.
Q4. Does Freshers Tech provide Diebold Nixdorf Off Campus Alerts ?
Yes, Freshers Tech provides Diebold Nixdorf Off Campus Alerts on regular basis.
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