Verizon Off Campus Hiring 2024 : Good news to the aspirants, who are in search of IT/ Software Companies in Hyderabad for experienced. The Verizon company is inviting the applications from eligible candidates for the role of Engineer I-Tech Support Jobs in Hyderabad. This is an excellent opportunity for experienced candidates with 1-2 years of experience and Qualifications including BE/B.Tech are welcome to apply. For more information about Verizon Job Openings 2024, check the below sections.
Verizon Off Campus Hiring 2024
| Company Name | Verizon Pvt Ltd India |
| Job Role | Engineer I-Tech Support |
| Qualification | BE/B.Tech |
| Job Location | Hyderabad |
| Source | www.verizon.com |
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Responsibilities – Verizon Off Campus 2024
- Responding to customer inquiries through email, phone, and the service portal by providing first level End User support.
- Guiding internal employees of Verizon through Verizon IT technical problem solving process and documenting user’s information in the ticketing system during and after each call accurately.
- Resolving the assigned requests according to the service desk’s standard operating procedure
- Escalating issues as needed and maintaining communication with the customer and Technical teams through resolution
- Coordinating with support function teams like command center leads, trainers, quality auditors to ensure Service Level Agreements (SLAs) are met and also to maintain high-quality service.
Qualification & Skills Required – Verizon Engineer I-Tech Support Jobs 2024
- Bachelor’s degree or one or more years of work experience.
- One or more years of international technical service desk experience.
- Good communication and call handling experience.
Even better if you have:
- ITIL Certification
- Knowledge of Servicenow/Agent Workspace tool.
- Two or more years of international technical service desk experience.
- Experience in working with US/ UK specific technical support projects.
- Excellent communication, written and customer handling skills.
- Flexible to work on 24/7 shift time.
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How Can I Apply for Verizon Off Campus Drive 2024 ?
- Interested and eligible candidates may apply online for Verizon Careers 2024 link are given below.
Credit : Content Source From Verizon Official Website
Click Here Below Verizon Off Campus Hiring 2024 Link
Hope the above details regarding the Verizon Off Campus Hiring 2024 Drive for Engineer I-Tech Support is useful to you. Follow our website fresherstech.com regularly.
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