American Express Jobs for Freshers in Gurgaon 2024 – Are you the one looking for IT Jobs in Gurgaon for Freshers ? Check this article, and get to know the information on American Express Off Campus Drive 2024 for Freshers. The HR team of American Express has organized the American Express Job Openings in Gurgaon 2024 for the role of TCPS Analyst. Aspirants, who have completed BE/B.Tech are eligible for this American Express Off Campus Hiring 2024. For more information about American Express Careers for freshers 2024, check the below sections.
American Express Jobs for Freshers in Gurgaon 2024 for TCPS Analyst
| Company Name | American Express Pvt Ltd India |
| Job Role | TCPS Analyst |
| Qualification | BE/B.Tech |
| Experience | 0-3 years |
| Job Location | Gurgaon |
| Source | www.americanexpress.com |
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Responsibilities – American Express Off Campus 2024
- Managing inbound customer and seller calls and faxes for all prepaid products like Gift Card and Traveler cheques.
- Handle Claims for lost/Stolen and Unable to Cash Traveller Cheques.
- Handle Escheatment calls and faxes.
- Process Refund Requests, Overspend and Excessive balance cases
- Candidate should be able to multi-task and prioritize work to ensure balance is met between regulation, policy, and customer service experience.
- Respond to customer escalation and conduct a root cause analysis of the escalation
- Leverage expertise in analyzing risk related data, identifying fraud connections
- Manage change effectively to meet / exceed performance targets
Qualification & Skills Required – American Express Jobs for Freshers in Gurgaon 2024
- Graduate with 0 – 3 years of Prior Experience
- Work in a 24*7 work environment in a customer facing calling profile
- Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail.
- Good oral and written communication skills in English
- Good listening and decision-making skills.
- An ability to handle escalated issues politely and courteously to achieve a balance between promise fulfilment and risk
- Should not be on any form of counselling.
- Last year performance rating should be Minimum G3/L3.
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How to Apply American Express Off Campus Recruitment 2024 ?
- Interested aspirants may apply Online American Express off campus Jobs 2024 registration link are given below
Credit : Content Source From American Express Official Website
Click Here Below American Express Jobs for Freshers in Gurgaon 2024 Link
For more Off Campus Job updates about American Express Job Openings 2024, keep visiting this page and follow our Fresherstech.com website.
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