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HomeJob Vacancies In ChennaiAptean Off Campus Freshers Recruitment 2023 Hiring Customer Support Analyst Jobs

Aptean Off Campus Freshers Recruitment 2023 Hiring Customer Support Analyst Jobs

Aptean Off Campus Freshers Recruitment 2023 : Apply Customer Support Analyst Jobs in Madurai for Freshers !! Aptean Private Limited has advertised a notification for the recruitment of Customer Support Analyst role, Aspirants, who want to get Aptean Jobs for Freshers Kindly use this chance. Interested & eligible candidates, kindly submit Aptean 2023 Registration option of Aptean Careers login through official website of www.aptean.com. As per the Aptean Freshers Off Campus recruitment notification, aspirants will be hired for Customer Support Analyst role, Off Campus Drive 2023 Batch BBA / M.com / M.sc, Walkin Drive, Aptean Eligibility Criteria for Freshers, Salary & other details are given below.

Job Summary

Aptean Off Campus Freshers Recruitment 2023

Applicants looking for Customer Support Analyst Fresher Jobs in Madurai in Aptean can get the notification & the Aptean registration for freshers in the below section. Candidates check they are eligible before they apply for Aptean Job Openings for freshers 2023. Aspirants can click on the Aptean Official website link below to learn more regard the Aptean. After seeing all the information below & in the Hiring notification, if the candidate gets to apply for Aptean off campus drive for 2023 batch, they can click on the Aptean Online registration link given below.

Aptean Careers for Freshers 2023

Company Name Aptean Pvt Ltd India
Job Role Customer Support Analyst
Qualification
BBA / M.com / M.sc
Category Freshers Jobs
Job Location Madurai
Last Date
ASAP
Official Website www.aptean.com

Aptean Off Campus Drive 2023 Eligibility Criteria

Educational Qualifications

  • Degree: BBA / M.com / M.sc
  • Year of Passing: 2022 & 2023 (Without no history of arrear/backlogs in academics)
  • Percentage: Above 65% in academics

Roles and Responsibilities – Aptean Customer Support Analyst Jobs 2023

  • Customer Success Analyst is responsible for responding to and resolving customer problems via calls, emails and remote access for Aptean products.
  • The support focuses on in-depth problem analysis of Aptean products and their integration into enterprise-wide mixed environments.
  • Isolate and provide resolution to customer issues or qualify them for further assistance from R&D or other functions.
  • Responsible for problem tracking, diagnosis, replication, troubleshooting and resolution. Should be able to work independently, showing empathy and sense of urgency to escalate customer issues and collaborate to provide timely resolution.
  • Should adhere to department performance goals and production standards.

Experience & Skills Required – Aptean Off Campus Freshers Recruitment 2023

  • Excellent analytical and investigative skills in terms of approaching a problem.
  • Should be able to explain technical procedures clearly to the customers.
  • Excellent communication and interpersonal skills. Should be able to drive customer connections along with R&D folks independently.
  • Mandatory Technical skills include – Writing TSQL queries, debugging SQL stored procedures, reading and understanding SQL profiler, familiarity with visual studio, good understanding of windows operating system and IIS (Internet Information Server).
  • Good logical skills, basic programming knowledge is an added advantage.
  • Should have excellent verbal and written communication skills, including active listening, asking appropriate questions, clarifying the issues and expressing oneself clearly.
  • Strong ability to work on multiple issues in a fast-paced environment and should prioritize work accordingly to business processes.
  • Meets established targets for customer satisfaction and other support KPIs, promote Knowledge Centered Support (KCS) methodology.
  • Document customer problem information, recommendations, and resolution in a clear and concise manner-using incident tracking system.
  • Proficient with Microsoft Office Suite (Excel, Outlook, Word).
  • Familiarity with Cloud technology basics is an added advantage.
  • Should possess high adaptability and be able to work under pressure and remain flexible to changing schedules and demands.

Aptean Recruitment Selection Process for Freshers

Selection procedure for Aptean Recruitment 2023 for Freshers is :

  • Written Test
  • Technical Interview
  • Group Discussion
  • HR Interview

How to Apply Aptean Off-Campus Placement for Freshers

  • Interested and eligible aspirants may apply Online IT Jobs in Madurai for freshers registration link are given below

Credit : Content Source From Aptean Pvt Ltd



Apply Here ==>>   Aptean Off Campus Freshers Recruitment 2023 for Customer Support Analyst Jobs



Hope the aspirants got the full information regarding Aptean Off Campus Freshers Recruitment 2023 Hiring Customer Support Analyst, for more updates browse our website fresherstech.com on a daily basis.

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Aptean Off Campus Drive for 2023 Batch – Frequently Asked Questions

Q1. What documents are required for Aptean Registration ?

The documents required for Aptean registration are valid ID proof, educational certificates, and a recent passport-sized photograph.

Q2. What is the Salary for Aptean Freshers ?

Aptean Pvt Ltd has given Customer Support Analyst package of Best in Industry.

Q3. What is the Aptean Recruitment Process for Freshers ?

A) Aptitude Test B) Technical Interview & C) HR Interview. Each stage is an elimination round.

Q4. Does Freshers Tech provide Aptean Off Campus Alerts ?

Yes, Freshers Tech provides Aptean Off Campus Alerts on regular basis.

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