BETSOL Off Campus Recruitment 2024 – BETSOL is offering exciting job opportunities for Technical Support Engineer. With 1 – 3 years of experience, this role requires a BE/B.Tech. Join us at our Bangalore location and be a part of BETSOL’s journey. For more information about BETSOL Careers Bangalore 2024 check the below section.
BETSOL Off Campus Recruitment 2024
| Company Name | BETSOL Pvt Ltd India |
| Job Role | Technical Support Engineer |
| Qualification | BE/B.Tech |
| Experience | 1 – 3 years |
| Job Location | Bangalore |
| Source | www.betsol.com |
Also Read :Â HPE Off Campus Hiring Freshers 2024 | External Graduate | Apply Now
Job Role & ResponsibilitiesÂ
- TSE will be responsible to provide chat and voice support to our international clients in US, Canada and UK.
- TSEs should have the ability to handle multiple chats simultaneously.
- Responsible to provide timely and effective resolutions to our clients on basic to complex technical support queries via chat and calls
- Responsible for responding to customers in an efficient and professional manner
- Handles and resolves technical queries; identifies and escalates accordingly
- Meets expectations regarding productivity as defined by the process or manager
- Escalates necessary cases to the right level within the defined LOB (Line Of Business)
- Ensures compliance with all company and departmental policies, procedures, and Guidelines
- May be required to perform other tasks as requested, assigned, or directed
- Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels
- Flexibility to work extended hours with minimal notice during high volumes
Skills RequiredÂ
- 1 – 3 years of experience in Technical Support / BPO industry, preferably both in chat and Voice process.
- Excellent communication skills in English (both spoken and written)
- Basic to advanced knowledge of computers (software)
- Working knowledge of internet and networking
- Typing speed – minimum 35 wpm with 100% accuracy
- Attention to detail is a must along with accuracy in the chats
- Ability to follow instructions as directed
- Willingness to work in 24 x 7 work environment
Also Read :Â Medpace Off Campus Freshers 2024 for Entry Level Software Engineer | Apply Now
How to Apply BETSOL Off Campus Hiring 2024 ?
- Interested and eligible aspirants may apply Online BETSOL Off Campus Drive 2024 registration link are given below
Credit : Content Source From BETSOL Official Website
Click Here Below BETSOL Off Campus Recruitment 2024 Link
For all the latest updates on BETSOL Off Campus Recruitment 2024, be sure to follow our website, Fresherstech.com, regularly.
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