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Cloudera Off Campus Hiring for 2024 Batch | Customer Operations Engineer | Apply Now

Cloudera Off Campus 2024 Recruitment Drive for Freshers – Cloudera is conducting an Off Campus Drive in 2024 for the role of Customer Operations Engineer in Bangalore. This Job opportunity is ideal for fresh graduates with qualifications in B.E, B.Tech. For more information about Cloudera Job Vacancy for Freshers 2024, check the below sections.

Cloudera Off Campus Hiring Freshers 2024

Company Name Cloudera Pvt Ltd India
Job Role Customer Operations Engineer
Qualification
BE/B.Tech
Experience
Freshers
Job Location Bangalore, Chennai
Source www.cloudera.com

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Job Role & Responsibilities 

  • Offer remote technical support and operational guidance to both internal and external customers via Zoom, phone, and case updates.
  • Employ active listening to grasp customer issues and their business impact, swiftly driving resolution with urgency.
  • Embrace learning by continually expanding your technical and soft skill sets.
  • Collaborate with cross-functional teams, such as engineering, product management, and quality assurance, to tackle complex technical issues effectively.
  • Set clear and friendly customer expectations to ensure maximum satisfaction.
  • Proactively contribute to our Knowledge Base and Community with helpful articles and posts.
  • Maintain thorough documentation of customer interactions, issues, and solutions using our support ticketing system.
  • Be available for occasional weekend and holiday on-call duties.
  • Linux experience and expertise are essential.

Qualification & Skills Required 

  • Strong technical understanding and problem-solving prowess, capable of diagnosing and troubleshooting intricate technical issues.
  • Previous experience as a Level-1 Support Engineer or in a similar role, ideally within a software or technology company.
  • Exceptional written and verbal communication skills, adept at conveying technical information to non-technical individuals.
  • A customer-centric mindset dedicated to delivering outstanding service.
  • Familiarity with support ticketing systems.
  • A willingness to continuously learn and keep abreast of emerging technologies and industry trends.
  • Proficiency in operating systems (Windows, Linux, macOS) and basic networking concepts.
  • A solid grasp of Linux, databases, or programming concepts.
  • Knowledge of the Hadoop stack, including HDFS, YARN, Hive, and Ranger, is advantageous.

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How to Apply Cloudera Off Campus Drive 2024 ?

  • Interested and eligible aspirants may apply Online Cloudera Job Openings in Bangalore for Freshers 2024 registration link are given below

Credit : Content Source From Cloudera Official Website

Click Here Below Cloudera Off Campus Drive 2024 Link

Apply Now

For more information about the Cloudera Off Campus Job Updates 2024, visit this page and follow our Fresherstech.com website.

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