Deloitte Careers Hyderabad Freshers 2022Â | Customer Support Analyst Job Openings Freshers in Hyderabad | B.E/B.Tech, M.E/M.Tech | Fresher Off Campus Jobs for 2022 Batch, Careers, Deloitte Recruitment for 2022 Batch, Walkin Drive, Eligibility Criteria, Salary, Selection Process
Deloitte Careers Hyderabad Freshers 2022 | Freshers, Experienced Job Openings in Hyderabad : Greeting to the aspirants! To let, you know regard Deloitte Recruitment 2022 Drive. The Deloitte hiring team of the company is looking for aspirants who are capable to work in a high pressure surroundings. Candidates with the required educational qualifications of B.E/B.Tech, M.E/M.Tech and who are freshers & experienced are suitable to apply for the Deloitte Off Campus Hiring for 2022 Batch. We suggest you to go through this web page in state to obtain the Deloitte Eligibility Criteria & other responsibilities for the Off Campus Drive for 2022 Batch B.Tech. Kindly follow this page on a regular basis in order to get updates on Deloitte Careers India Freshers.
Deloitte Careers Hyderabad Freshers 2022 | FreshersTech.com
| Company Name | Deloitte Pvt Ltd India |
| Job Role | Customer Support Analyst |
| Qualification | Any Graduate |
| Passouts | 2021/ 2022/ 2023 Batch |
| Category | Fresher Off Campus Jobs |
| Job Location | Hyderabad |
| Last Date | ASAP |
| Official Website | www.deloitte.com |
Deloitte Off Campus Recruitment 2022 Drive Eligibility Criteria
Educational Qualifications
- The candidate should be passed Any Graduate from recognized university / board.
What you’ll do – Deloitte Off Campus Drive 2022
- Customer handling skills – Call etiquette
- End to End ticket management
- Basis ITIL concepts of Incident, problem & change management is must
- Experience in managing voice & non-voice support (Calls, chats & email)
- Adhering to SLAs like response time of an email & chat. ASA for calls & etc.
- Performing as per set standard on metrics like C-SAT, AHT, FCR, schedule adherence, escalation threshold, quality scores, & etc.
- Zero RED light calls for entire year. Understanding on above metrics is mandate
- Client value add, prioritization of issues, VIP support and calculating business impact are basic expectations from the person who would work in this role
- Process incoming service requests, incidents and change requests and formulate appropriate response
- Manage multiple support mailboxes and respond to emails
- Triage and troubleshoot issue(s) reported on all applications.
- Report and record any new defects on all applications.
- Communicate with end users including external (non- Deloitte) client users, this includes contacting Partners, Directors and Senior Managers from client organization
- Troubleshoot and resolve technology related issues on technologies such as MS Office, and custom-built applications primarily on Microsoft stack (ASP.NET, C#, Active Directory and DPASS)
- Provision user accounts for external (non- Deloitte) client users
Qualifications
- Have passion on technical knowledge learning and be a quick learner
- Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner
- Initiates and/or implements corrective action as needed, in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained
- Have demonstrated ability to work in a fast-paced, dynamic environment, prioritizing work and adjusting to changing business demands
- Exceptional attention to detail, relevancy, authenticity, and accuracy of information gathered; ability to structure, organize and synthesize data quickly with the end-user perspective in mind.
- Enthusiastic self-starter with a can-do attitude, delivering a consistent high level of performance.
- Exceptional attention to detail and willingness to work in a demanding and results-oriented global business environment with frequently changing priorities.
- Ability to work under strict deadlines, prioritize and multitask work assignments, take ownership and adhere to strict internal quality assurance processes.
Experience & Skills Required – Deloitte Customer Support Analyst Jobs 2022
- The Candidate have 0 – 1 year experience
- Excellent Customer service (Phone / Chat / Emails)
- Excellent spoken English Language proficiency
- Proficient with MS-Office
- ServiceNow experience preferred
- Exposure to application support, ITIL framework etc.
- Excellent written & verbal skills
- Customer Service experience
Deloitte Recruitment Selection Process
Selection procedure for Deloitte Recruitment 2022 Drive is :
- Written Test
- Technical Interview
- Group Discussion
- HR Interview
How Can I Apply Deloitte Off Campus Placement Drive ?
- Interested and eligible candidates may apply online for Deloitte Careers Hyderabad Freshers 2022Â link are given below
Credit : Content Source From Deloitte Pvt Ltd
Apply Link 👉  Deloitte Careers Hyderabad Freshers 2022 for Customer Support Analyst
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Deloitte Careers Hyderabad Freshers 2022 Customer Support Analyst Jobs – FAQ’s
Q1. Deloitte Off Campus hiring for which position ?
Ans : Deloitte recruiting aspirants for Customer Support Analyst position
Q2. How to register for Deloitte Job Openings Fresher ?
Ans : Aspirants, who want join in Deloitte 2022 can apply official link has furnished in the Deloitte official website.
Q3. Does FreshersTech provide Deloitte Careers Hyderabad Freshers Fresher Job Alert 2022 ?
Ans : Yes. Freshers Tech provides all the latest updates on Deloitte Off Campus Jobs.
Q4. What is the Deloitte Fresher Salary ?
Ans : Deloitte Pvt Ltd has given Customer Support Analyst package of Best in Industry.
Q5. How to Apply for Deloitte Careers Hyderabad Freshers Online Registration ?
Ans : Talented candidates may apply Deloitte Online Registration through the official website of www.deloitte.com.
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