E2open Off Campus Drive 2023 | Apply Support Engineer Jobs in Hyderabad for Freshers – Applicants who desire to work under E2open can get instant Hyderabad IT Company Job Vacancy for Freshers Jobs alerts. The E2open Private Limited offers Support Engineer Jobs for Freshers In Hyderabad. Our Freshers Tech team has daily followup with the IT Jobs in Hyderabad for Freshers and E2open Official website & curates this article with the latest E2open Jobs for Freshers.
The direct links help jobseekers think the E2open Careers Registration Link hassle-free. For better resource, the webpage is updated with the necessary info’s Support Engineer Job Vacancy in Hyderabad of Freshers, 2023 Batch Off Campus Jobs, Walkin Drive, E2open Recruitment Eligibility Criteria, Careers, Support Engineer Jobs for Freshers Salary, etc.. Hence grab your dream job in E2open with one click.
E2open Off Campus Drive 2023
| Company Name | E2open Pvt Ltd India |
| Job Role | Support Engineer |
| Qualification | BE/B.Tech |
| Category | Freshers Jobs |
| Job Location | Hyderabad |
| Last Date | ASAP |
| Official Website | www.e2open.com |
E2open Recruitment for Freshers 2023 Eligibility Criteria
Essential Responsibilities – E2open Support Engineer Jobs 2023
- Respond to contact from customers, resellers, and professional service engineers, via phone, email, and electronic incident submission.
- Effectively interact with customers of all ability levels to understand the customer’s request and rapidly assess severity level.
- Define, research, and resolve customer issues in a timely accurate manner, routing non-technical issues to appropriate Kewill personnel using approved business processes.
- Provides timely updates to the customer, coworkers, and management on the status of outstanding issues.
- Maintain status of issues in the call-tracking system and performs appropriate follow-up on escalated issues.
- Documents complex issue resolutions for both the customer and internal reference, following the appropriate support process.
- Serves as a subject matter expert (SME) and reviewer in the development of documentation and training materials.
- Assists team members with complex issues to gain experience and exposure to more advanced problems.
- Conveys customer feedback to appropriate business areas such as Marketing, Product Management and Development.
- Assist in the training and development of Customer Support Engineer.
- Contribute, review, and maintain knowledge base content on an ongoing basis.
Other Responsibilities:
- Performs other duties as needed
- Participates non-compensated 24×7 call rotation
Experience & Skills Required – E2open Off Campus Drive 2023
- Ability to perform all functions associated with the Support Engineer position
- Demonstrated successful customer service experience with the ability to manage complex customer issues with calm, comfort, and ease
- Strong troubleshooting and support skills, including the ability to creatively utilize all available resources to satisfy customer
- Ability to take ownership of complex issues/assignments and follow through to completion
- Demonstrates aptitude to prioritize and handle multiple issues simultaneously
- Effective oral and written communication skills
- Strong attention to detail and accuracy
- Ability to work independently in a fast-paced technical environment
- Ability to function and contribute to team environment
- Effective time management and project management skills
- Must be willing to work flexible hours
- Familiarity with shipping automation software, the transportation industry or SCM domain is a plus
- Bachelor’s degree in computer science or related field preferred
Product Knowledge:
- Knowledge in Freight Forwarding, Logistics, Order management and other Domain
- Able to handle L1 and L2 level support
- Knowledge in overall SCM.
Technologies for the Enterprise Products:
- Microsoft Operating Systems
- Microsoft Office Suite
- Internet and networking technologies
- Web Servers (Apache or IIS)
- Databases and database management systems (SQL, MySQL, Oracle
Technologies for the Desktop Products:
- Microsoft Operating Systems
- Microsoft Office Suite
- Internet and networking technologies
- Basic Familiarity with a programming language (VB or C or C++) and HTML or PHP-based web programming
- Databases and database management systems are nice to have but not required
Technologies for the Trade & Logistics Products:
- Microsoft Operating Systems
- Microsoft Office Suite
- Internet and networking technologies
- Basic Knowledge of the following platforms: Alpha RMS, Alpha Oracle, Integrity Oracle, or Unix Oracle
E2open Recruitment Selection Process for Freshers
Selection procedure for E2open off campus drive for 2023 batch is :
- Written Test
- Technical Interview
- Group Discussion
- HR Interview
How to Apply E2open Off-Campus Placement for Freshers
- Interested and eligible aspirants may apply Online E2open Job Openings for Freshers registration link are given below
Credit : Content Source From E2open Pvt Ltd
E2open Careers Registration Link
Apply Here 👉 E2open Off Campus Drive 2023 for Support Engineer Jobs
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