Gainsight Careers 2023 : Apply Associate – Global IT Help Desk Jobs for Freshers in Hyderabad !! Gainsight Private Limited has advertised a notification for the recruitment of Associate – Global IT Help Desk role, Aspirants, who want to get Gainsight Jobs for Freshers Kindly use this chance. Interested & eligible candidates, kindly submit Gainsight 2023 Registration option of Gainsight Careers for Freshers 2023 login through official website of www.gainsight.com. As per the Gainsight Freshers Off Campus recruitment notification, aspirants will be hired for Associate – Global IT Help Desk role, Off Campus Drive 2023 Batch BE/B.Tech, Walkin Drive, Gainsight Eligibility Criteria for Freshers, Salary & other details are given below.
Gainsight Careers 2023 | FreshersVoice
Applicants looking for Associate – Global IT Help Desk Fresher Jobs in Hyderabad in Gainsight can get the notification & the Gainsight registration for freshers in the below section. Candidates check they are eligible before they apply for Gainsight Job Openings for freshers 2023. Aspirants can click on the Gainsight Official website link below to learn more regard the Gainsight. After seeing all the information below & in the Hiring notification, if the candidate gets to apply for Gainsight off campus drive for 2023 batch, they can click on the Gainsight Online registration link given below.
Gainsight Off Campus Hiring Freshers 2023
| Company Name | Gainsight Pvt Ltd India |
| Job Role | Associate – Global IT Help Desk |
| Qualification | BE/B.Tech |
| Category | Freshers Jobs |
| Job Location | Hyderabad |
| Last Date | ASAP |
| Official Website | www.gainsight.com |
Gainsight Recruitment Drive 2023 Eligibility Criteria
Educational Qualifications
- The candidate should be passed Any Graduate (Engineering or IT graduate preferred)
Responsibilities – Gainsight Associate – Global IT Help Desk Jobs 2023
- Participate in a 24×5 local(India) and global IT operations model
- Provide support over Channels like ITSM, email, Zoom AV and Slack
- Monitor ITSM ticket queue
- Regular follow-up on aging tickets that are on open, pending, In progress and on-hold states
- Track tickets to closure, ensuring they are properly tagged
- You will be responsible for the initial setup of Macs and Windows for onboarding employees
- Ensuring conference/meeting room AVs are tested, configured and ready to go.
- Provide Service Desk support to end-users on pre-configured hardware and software
- Provide hands-on hardware troubleshooting and support for end-user applications
- Perform shift handover as per the defined procedure
- The initial point of contact and coordination for all end-user incidents and service requests
- End-to-end Incident and Service Request Management, escalation, resolution and closing process.
- Updating, and creating new How-to, SOP and Technical SOP KB Articles
- Participation in ad-hoc and recurring meetings
- Ready to learn and adapt to new tools
Experience & Skills Required – Gainsight Careers 2023
- Maximum 0 to 2 years of experience in ITES/Software support/telecom domain/Customer Care/Backend services/Tech support/live chat support
- Knowledge of Computer Peripherals/Operating Systems(MacOS (Most preferred)), Windows and Linux
- ITIL certified preferred *Excellent computer/ internet navigation skills
- Persuasion and convincing skills, efficient typing skills (30 wpm with 90% accuracy).
- Proficiency in verbal and written English/customer interaction.
- Should be able to work and co-ordinate in a team.
Gainsight Recruitment Selection Process for Freshers
Selection procedure for Gainsight Recruitment 2023 for Freshers is :
- Written Test
- Technical Interview
- Group Discussion
- HR Interview
How to Apply Gainsight Off-Campus Placement for Freshers ?
- Interested and eligible aspirants may apply Online IT Jobs in Hyderabad for freshers registration link are given below
Credit : Content Source From Gainsight Pvt Ltd
Apply Link 👉 Gainsight Careers 2023 for Associate – Global IT Help Desk Jobs
Hope the aspirants got the full information regarding Gainsight Careers 2023 Hiring Associate – Global IT Help Desk, for more updates browse our website fresherstech.com on a daily basis.
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