IBM Off Campus Careers 2024 – IBM is offering exciting job opportunities for Technical Support Professional. With 1 – 2 years of experience, this role requires a BE/B.Tech. Join us at our Bangalore location and be a part of IBM’s journey. For more information about IBM Careers Bangalore 2024 check the below section.
IBM Off Campus Careers 2024
| Company Name | IBM Pvt Ltd India |
| Job Role | Technical Support Professional |
| Qualification | BE/B.Tech |
| Experience | 1 – 2 years |
| Job Location | Bangalore |
| Source | www.ibm.com |
Also Read :Â Synopsys Off Campus Hiring for 2024 Batch | DevOps Intern (Technical) | Apply Now
Job Role & ResponsibilitiesÂ
- Managing client expectations and understanding the nature of the issue in terms of technical impact and pervasiveness.
- Utilizing technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution using problem determination/problem analysis skills.
- You work closely with the Services, Development and SRE teams to correct identified product issues.
- Communicating updates and action plans to customer or IBM representative as per response guidelines.
- Ability to record and document each step of the problem-solving effort including any interaction with the client.
- Sharing knowledge and expertise with the team and the clients, such as writing technotes, blogging in social media, etc.
Technical Skills RequiredÂ
- Strong communication Skills, both written and verbal.
- Familiarity with Agile methods and tools and process flows.
- Demonstrated teamwork orientation.
- History of learning and applying skills with technical applications
- Work in a customer facing role, on a rotational shift model basis, participation in on-call/production-down support rotation.
- Knowledge DBs and Networks a plus
- Good Troubleshooting skills in On-prem, SaaS, Platform and Network environments.
- Bachelor’s degree in Computer Science or related field, or equivalent practical experience.
- At least 1-2 years of industry experience.
Preferred Technical and Professional Expertise
- Troubleshooting skills in Database (Oracle, DB2)
- Knowledge in Agile development process
- Familiarity with Containers (eg, Dockers) and Kubernetes. Knowledge on RedHat OpenShift/AWS will be an added advantage.
- Core Java / JEE, Python or any programming language proficiency
Also Read :Â Carrier Off Campus Recruitment 2024 Hiring Associate Engineer Jobs
How to Apply IBM Off Campus Recruitment 2024 ?
- Interested and eligible aspirants may apply Online IBM Off Campus Drive 2024 registration link are given below
Credit : Content Source From IBM Official Website
Click Here Below IBM Off Campus Careers 2024 Link
For all the latest updates on IBM Off Campus Careers 2024, be sure to follow our website, Fresherstech.com, regularly.
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