Mitsogo Off Campus 2024 Recruitment Drive – Mitsogo is scheduling an Off Campus drive 2024 for the role of Product Support Engineer, the job is open for 1 year of experience. Any Graduate of BE/B.Tech can apply. This job location at Bangalore. For more information about Mitsogo Job Openings in Bangalore 2024, Check the below sections.
Mitsogo Recruitment 2024 for Product Support Engineer
Company Name | Mitsogo Pvt Ltd India |
Job Role | Product Support Engineer |
Qualification | BE/B.Tech |
Experience | 1 year |
Job Location | Bangalore |
Source | www.mitsogo.com |
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Responsibilities – Mitsogo Off Campus 2024
- Provide end-to-end technical support to customers via Chat, Email, and Phone.
- Troubleshoot and resolve customer queries/problems with our Products or Solutions.
- Communicate best practices to customers to help achieve maximum value from our Products.
- Collaborate with cross-functional teams, like Sales, Pre-Sales, and Engineering, to address customer needs and improve product solutions.
- Share customer feedback with the Engineering team to improve our Products.
- Keep customers updated on their issue status and resolution progress.
- Ensure SLAs are honored, and KPIs are met.
- Proactively identify and report cases that require escalation.
- Help improve Product documentation for internal and external use
Qualification & Skills Required – Mitsogo Off Campus 2024
- Minimum 1 year of Support experience (in Product/Application support preferred).
- Experience with Technical Support via Chat, Email, or Phone.
- Hands-on working experience in at least one – Android / iOS / Windows / Linux / MacOS platform.
- Willingness to work in a dynamic 24/5 work environment.
- Excellent communication skills and a customer-focused mindset.
- Strong problem-solving skills and the ability to troubleshoot complex technical issues.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Quick learner with a passion for learning technology.
- Ability to handle multiple tickets and tasks simultaneously.
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How to Apply Mitsogo Jobs & Careers 2024 ?
- Interested and eligible aspirants may apply Online Mitsogo Job Openings 2024 registration link are given below
Credit : Content Source From Mitsogo Official Website
Click Here Below Mitsogo Recruitment Drive 2024 Link
For more Off Campus Job updates about the Mitsogo Off Campus 2024 Recruitment Drive, visit this page and follow our Fresherstech.com website.
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