Observe.AI Bangalore Recruitment 2024 Batch Hiring | Technical Support Engineer – I Job openings Bangalore Experienced | B.E/B.Tech, M.E/M.Tech | Experienced Off Campus Jobs, Careers, Observe.AI Recruitment for 2024 Batch, Walkin Drive, Eligibility Criteria, Salary, Selection Process :
Observe.AI Bangalore Recruitment 2024: Here is an announcement of Observe.AI Off Campus Recruitment 2024 Batch. The Candidates, who are passionate in regard the Technical Support Engineer – I Role can apply for Observe.AI Job Openings in Bangalore. Observe.AI had scheduled the Experienced Job Vacancies In Bangalore for early Career. Moreover, the aspirants who are B.E/B.Tech, M.E/M.Tech, a similar technical field, (or) equivalent practical experience and seeking for Full Time jobs are eligible to apply for this Observe.AI Off Campus Drive In Bangalore. Also, Applicants can directly click the below provided link to finish the Observe.AI Registration Process without any trouble. Moreover, For more Observe.AI Off Campus job opportunities, keep checking our Website of www.fresherstech.com this page regularly.
Also Read : Mitsogo Off Campus Hiring Freshers 2024 for Software Test Engineer – QA Jobs
Observe.AI Bangalore Recruitment 2024 | FreshersTech.com
| Company Name | Observe.AI Pvt Ltd India |
| Job Role | Technical Support Engineer – I |
| Qualification | BE/B.Tech/ME/M.Tech |
| Experience | 2+ years |
| Category | Off Campus Jobs |
| Job Location | Bangalore |
| Source | www.observe.ai |
Observe.AI Careers Bangalore 2024 Eligibility Criteria
Educational Qualifications
- The candidate should be passed Bachelor’s degree required with major in a technical field preferred (e.g., Engineering.); or advanced degree a plus.
Job Description – Observe.AI Job Openings Bangalore
- Front end all customer reported issues.
- Review, identify and help troubleshoot issues reported by the customers within the agreed SLA.
- Manage customer expectations and be the point of contact for all customer service issues.
- Proactively identify, diagnose, analyse, and troubleshoot the issues on theObserve.AI platform.
- Research alternative solutions or workarounds. Appropriately escalate issues internally and own it end to end till resolution.
- Implement regular upgrades to the tools and proactively monitor the platform.
- Document the issues, solutions and help contribute to the knowledge base by recording internal and customer-facing videos i.e., help write SOPs, service notes, and troubleshooting documents.
- Learn new features, and technologies and become an SME of the platform
Experience & Skills Required – Observe.AI Technical Support Engineer – I Jobs 2024
- 2+ years’ experience in a similar role.
- Solid technical background, with a demonstrable understanding of AI and machine learning.
- SaaS experience is essential.
- Python/scripting experience is an added advantage.
- Should have worked on tools like Zendesk, Confluence, JIRA etc.
- Should be willing to work in shifts, if needed. (EMEA and US EST)Excellent client-facing and internal communication skills.
- Excellent written and verbal communication skills in English.
Observe.AI Recruitment Selection Process
Selection procedure for Observe.AI Recruitment 2024 Drive is :
- Written Test
- Technical Interview
- Group Discussion
- HR Interview
Also Read :Â AppsFlyer Off Campus Recruitment 2024 Hiring Associate Product Support Specialist Jobs
How to Apply for Observe.AI Off-Campus Placement
- Interested and eligible candidates may apply online for Observe.AI Off Campus Drive for 2024 Batch link are given below.
Credit : Content Source From Observe.AI Official Website
Click Here Below  Observe.AI Bangalore Recruitment 2024 Link
Hope the above details regarding the Observe.AI Bangalore Recruitment 2024 Drive for Technical Support Engineer – I is useful to you. For more latest updated information regarding the Observe.AI Off Campus Hiring notifications, follow our website fresherstech.com regularly.
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