Oracle Job Openings for Freshers 2024 Hiring Cloud Support Engineer (Chat) Jobs

Oracle Job Openings for Freshers 2024 – Apply Online for Cloud Support Engineer (Chat) Jobs in Bangalore for Freshers. Oracle Careers Notification is here !! Oracle Private Limited is looking for eligible aspirants to fill the Off Campus Drive for Cloud Support Engineer (Chat). Candidates, who are searching for Jobs in Bangalore for freshers Graduates for can utilize this opportunity to get placed. Oracle Off Campus Registration Form is now available at www.oracle.com/in. Eligible, willing aspirants can apply Oracle Freshers Off Campus Recruitment 2024.

Oracle Job Openings for Freshers 2024

Candidates, who wish to apply for the Oracle Job Openings for Freshers, go through the below section. Aspirants who have passed BE/B.Tech/ME/M.Tech in relevant field can apply for this Cloud Support Engineer (Chat) Fresher Jobs in Bangalore. Individual must fulfill the requirements of the Oracle Recruitment for Freshers 2024. Read below to know more details regarding Oracle Freshers Jobs Vacancy in Bangalore.

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Oracle Jobs for Freshers 2024

Company Name	Oracle Pvt Ltd India
Job Role	Cloud Support Engineer (Chat)
Qualification	BE/B.Tech/ME/M.Tech
Experience	Fresher
Category	IT Jobs, Off Campus
Job Location	Bangalore
Source	www.oracle.com/in

Oracle Off Campus Recruitment 2024 Eligibility Criteria

Qualifications

• Technical Background: A bachelor’s degree in computer science, information technology, or a related field is preferred (or) relevant experience with any bachelor’s degree.
• Communication Skills: Exceptional written and verbal communication skills. Ability to convey technical information clearly and concisely to both technical and non-technical customers.
• Customer-Centric: A passion for delivering outstanding customer experiences. Patience, empathy, and a customer-first demeanor are essential.
• Time Management: Excellent time management skills with the ability to balance multiple customer interactions simultaneously while maintaining a high level of responsiveness.

Job Description – Oracle Cloud Support Engineer (Chat) Jobs 2024

• Technical and Account related Assistance: Provide timely and accurate technical and account related assistance to customers using our cloud services through a chat-based communication channels. Address a wide range of inquiries, from basic usage questions to complex technical issues.
• Solve: Investigate and diagnose technical issues reported by customers, following established protocols and guidelines in KM. Collaborate with customers, support and service teams to identify root causes and recommend effective solutions !
• Customer Engagement: Develop positive relationships with customers by delivering outstanding customer service and support. Understand their needs, empathize with their challenges, and maintain a professional and courteous demeanour throughout interactions.
• Knowledge Base: Contribute to the creation and maintenance of an up-to-date knowledge base. Document common issues, solutions, standard methodologies, and fix steps to assist customers and fellow team members.
• Continuous Learning: Stay up-to-date with the latest developments in cloud technologies, product updates, and industry trends. Participate in training sessions to expand your technical knowledge and customer service skills.
• Feedback Loop: Provide feedback to the service teams regarding customer problems, feature requests, and areas for improvement in our cloud services. Collaborate with multi-functional teams to enhance the user experience.
• Metrics and Reporting: Maintain accurate records of customer interactions, including issues resolved, response times, and customer satisfaction ratings. Provide regular reports and insights to support team leads and management.

Responsibilities – Oracle Job Openings for Freshers 2024

1. Technical and Account related Assistance: Provide timely and accurate technical and account related assistance to customers using our cloud services through a chat-based communication channels. Address a wide range of inquiries, from basic usage questions to complex technical issues.
2. Fix: Investigate and diagnose technical issues reported by customers, following established protocols and guidelines in KM. Collaborate with customers, support and service teams to identify root causes and recommend effective solutions.
3. Customer Engagement: Foster positive relationships with customers by delivering exceptional customer service and support. Understand their needs, empathize with their challenges, and maintain a professional and courteous demeanour throughout interactions.
4. Knowledge Base: Contribute to the creation and maintenance of an up-to-date knowledge base. Document common issues, solutions, standard methodologies, and fix steps to assist customers and fellow team members !
5. Continuous Learning: Stay up-to-date with the latest developments in cloud technologies, product updates, and industry trends. Participate in training sessions to expand your technical knowledge and customer service skills.
6. Feedback Loop: Provide feedback to the service teams regarding customer problems, feature requests, and areas for improvement in our cloud services. Collaborate with multi-functional teams to enhance the user experience.
7. Metrics and Reporting: Maintain accurate records of customer interactions, including issues resolved, response times, and customer satisfaction ratings. Provide regular reports and insights to support team leads and management.

Oracle Recruitment Selection Process for Freshers

Selection procedure for Oracle Recruitment 2024 for Freshers is :

• Written Test
• Technical Interview
• Group Discussion
• HR Interview

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How to Apply Oracle Off-Campus Placement for Freshers

• Interested and eligible aspirants may apply Online Oracle off campus drives for 2024 batch registration link are given below

Credit : Content Source From Oracle Official Website

Click Here Below  Oracle Job Openings for Freshers 2024 Link

Apply Now

Hope the aspirants got the full information regarding Oracle Job Openings for Freshers 2024 Hiring Cloud Support Engineer (Chat), for more updates browse our website fresherstech.com on a daily basis.

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Oracle Off Campus Drive for 2024 Batch – Frequently Asked Questions

Q1. What documents are required for Oracle Registration ?

The documents required for Oracle registration are valid ID proof, educational certificates, and a recent passport-sized photograph.

Q2. What is the Salary for Oracle Freshers ?

Oracle Pvt Ltd has given Cloud Support Engineer (Chat) package of Best in Industry.

Q3. What is the Oracle Recruitment Process for Freshers ?

A) Aptitude Test B) Technical Interview & C) HR Interview. Each stage is an elimination round.

Q4. Does Freshers Tech provide Oracle Off Campus Alerts ?

Yes, Freshers Tech provides Oracle Off Campus Alerts on regular basis.