PowerSchool Off Campus Jobs 2024 – PowerSchool is offering exciting job opportunities for Associate Technical Support Engineer. With 1 – 3 years of experience, this role requires a BE/B.Tech. Join us at our Bangalore location and be a part of PowerSchool’s journey. For more information about PowerSchool Careers Bangalore 2024 check the below section.
PowerSchool Off Campus Jobs 2024
| Company Name | PowerSchool Pvt Ltd India |
| Job Role | Associate Technical Support Engineer |
| Qualification | BE/B.Tech |
| Experience | 1 – 3 years |
| Job Location | Bangalore |
| Source | www.powerschool.com |
Also Read :Â Ameriprise Off Campus Job 2024 Recruitment Drive for Process Trainee Financial Advisory Support
Job Role & ResponsibilitiesÂ
- Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
- Recognizes problems, conducts research, provides resolutions and follows up with customers as needed, escalating more complex cases to the appropriate team
- Logs and tracks calls using problem management database and maintains history records and related problem documentation
- Prepares standard statistical reports, such as help desk incident reports
- Consults with programmers to explain software errors or to recommend changes to programs
- May test software and hardware to evaluate ease of use and whether product will aid user in performing work
- All other duties as assigned
Qualification & Skills RequiredÂ
- The candidate have 1-3 years prior experience in a technical support role
- Proficient in Microsoft Office suite
- Salesforce experience preferred
- Prior CRM experience preferred
- Strong attention to detail and time management
- Strong oral and written communication skills
- Strong customer service and conflict resolution skills
- Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
- Associate’s degree or equivalent work experience
Also Read :Â Fresh Prints Off Campus Hiring Freshers 2024 | HR Intern | Apply Now
How to Apply PowerSchool Off Campus Recruitment 2024 ?
- Interested and eligible aspirants may apply Online PowerSchool Off Campus Drive 2024 registration link are given below
Credit : Content Source From PowerSchool Official Website
Click Here Below PowerSchool Off Campus Jobs 2024 Link
For all the latest updates on PowerSchool Off Campus Jobs 2024, be sure to follow our website, Fresherstech.com, regularly.
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