PowerSchool Off Campus Jobs 2024 – PowerSchool is offering exciting job opportunities for Associate Technical Support Engineer. With 1 – 3 years of experience, this role requires a BE/B.Tech. Join us at our Bangalore location and be a part of PowerSchool’s journey. For more information about PowerSchool Careers Bangalore 2024 check the below section.
PowerSchool Off Campus Jobs 2024
Company Name | PowerSchool Pvt Ltd India |
Job Role | Associate Technical Support Engineer |
Qualification | BE/B.Tech |
Experience | 1 – 3 years |
Job Location | Bangalore |
Source | www.powerschool.com |
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Job Role & ResponsibilitiesÂ
- Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
- Recognizes problems, conducts research, provides resolutions and follows up with customers as needed, escalating more complex cases to the appropriate team
- Logs and tracks calls using problem management database and maintains history records and related problem documentation
- Prepares standard statistical reports, such as help desk incident reports
- Consults with programmers to explain software errors or to recommend changes to programs
- May test software and hardware to evaluate ease of use and whether product will aid user in performing work
- All other duties as assigned
Qualification & Skills RequiredÂ
- The candidate have 1-3 years prior experience in a technical support role
- Proficient in Microsoft Office suite
- Salesforce experience preferred
- Prior CRM experience preferred
- Strong attention to detail and time management
- Strong oral and written communication skills
- Strong customer service and conflict resolution skills
- Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
- Associate’s degree or equivalent work experience
Also Read :Â Fresh Prints Off Campus Hiring Freshers 2024 | HR Intern | Apply Now
How to Apply PowerSchool Off Campus Recruitment 2024 ?
- Interested and eligible aspirants may apply Online PowerSchool Off Campus Drive 2024 registration link are given below
Credit : Content Source From PowerSchool Official Website
Click Here Below PowerSchool Off Campus Jobs 2024 Link
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