SAP Off Campus Job 2024 – SAP in 2024 through their off-campus recruitment drive for freshers. SAP is currently hiring for the role of Associate Solution Support Engineer, welcoming freshers with any Bachelor’s degree qualifications. This job position falls under the category of IT Jobs and is based in Bangalore. For more information, about SAP Job Openings 2024, check the below sections.
SAP Off Campus Job 2024
| Company Name | SAP Pvt Ltd India |
| Job Role | Associate Solution Support Engineer |
| Qualification | Bachelor’s degree |
| Experience | 1-3 years |
| Job Location | Bangalore |
| Source | www.sap.com |
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Job DescriptionÂ
- Win customer loyalty by creating memorable experiences for customers.
- Responsible to deliver ‘customer-centric service experience’ to our customers during every interaction.
- Develop and maintain strong functional and technical product knowledge.
- Work with our APAC, EMEA or AMER based customers in resolving their queries, issues related to SAP Concur Product.
- Resolve customer issues with transparency and urgency.
- Maintain ownership of the issue, manage client expectations & drive deliverables.
- Provide regular updates on case statuses and escalate issues while maintaining the customer experience.
- Create availability in daily schedule for customer calls.
- Improve existing articles or create new articles for the Knowledge-Centered Service (KCS) knowledge base.
- Participate in (or drive, as requested) minor projects or initiatives.
- Responsible to make a human connection, demonstrate empathy and stay engaged until the customer query or issue is resolved.
- Explore opportunities to refine process practices and embrace change needed to achieve organizational goals.
- Conduct all external facing communication in a professional manner, and to a high level of customer service.
- Reinforcing a positive team culture by building and sharing knowledge, assisting others, and collaborating.
- Work effectively with peers, other departments, and management from different time zone to ensure customer needs or queries are handled effectively.
Qualification & Skills RequiredÂ
- Bachelor’s degree or equivalent
- External customer facing experience preferred
- Technical background with understanding of SQL preferred
- 1 to 3 years of experience in troubleshooting software / hardware / product / process / tool issues is preferred
- Ability to articulate a message to all levels of an organization (written, verbal, and presentation skills (English)
- Ability to express thought clearly & professionally for fluent customer interaction ( English )
- Display passion for & responsibility to the customer, business & team
- Ability to work in a diverse cultural environment and be agile for change
- Research based learning oriented, analytical mindset for expert problem solving
- Task based, process driven approach to achieving objectives
- Schedule flexibility working on the weekdays & weekends
- Ability to communicate in a foreign language is highly preferred
- Preferable experience with SAP Concur products or on similar SaaS / Cloud products
- Schedule flexibility working on the weekends and working in any shifts.
- Preferable experience and knowledge in SQL, Python or any programming language for automation.
Also Read :Â ABB Off Campus 2024 Recruitment Drive for Analyst | Apply Now
How to Apply SAP Careers Bangalore 2024
- Interested and eligible aspirants may apply Online SAP off campus drive for 2024 batch registration link are given below
Credit : Content Source From SAP Official Website
Click Here Below SAP Job Openings 2024 Link
Engage in the SAP Off Campus 2024 Recruitment Drive for Freshers. To stay updated with further off-campus Job opportunities, be sure to follow our website at Fresherstech.com.
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