SmartBear Off Campus Recruitment 2024 – SmartBear is planning an off campus drive in Bangalore for the Product Support Engineer role. Moreover, the aspirants who are B.E/B.Tech a similar technical field and seeking for Full-Time jobs are eligible to apply for this SmartBear Off Campus Drive In Bangalore. Moreover, For more SmartBear Off Campus job opportunities, keep checking our Website of www.fresherstech.com this page regularly.
SmartBear Off Campus Recruitment 2024
| Company Name | SmartBear Pvt Ltd India |
| Job Role | Product Support Engineer |
| Qualification | BE/B.Tech |
| Experience | 1-3 years |
| Job Location | Bangalore |
| Source | www.smartbear.com |
Also Read :Â Kaleris Off Campus Recruitment 2024 for Software Engineer | Apply Now
Responsibilities – SmartBear Off Campus 2024
- Troubleshoot and solve technical support issues with external customers (via email, screen share, live chat, Communities, phone, etc.).
- Create, document, and track the progress of new customer issues as they become available.
- Collaborate with fellow support colleagues and other internal organizations, e.g. development, to achieve superior customer service.
- Obtain the necessary knowledge and skills to become progressively proficient with responsible products.
- Be the customer advocate when providing feedback to internal organizations.
- Look for ways to improve productivity of issue resolution and better ways to help customers
Qualification & Skills Required – SmartBear Product Support Engineer Jobs 2024
- 1 – 3 years experience working directly with customers
- Excellent verbal and written communication skills
- Ability to prioritize tasks and delegate them when appropriate
- Strong organizational skills and attention to detail
- Excellent problem-solving skills, with the ability to independently troubleshoot problems and identify workarounds
- Self-motivated with a strong learning-orientation
- Solid understanding of the modern web application stack; you are familiar with some of the following technologies: Typescript, React, GraphQL, REST, PostgreSQL, Kubernetes/Docker, nginx
- Understanding of OpenAPI and JSON Schema
- Knowledge and experience with authentication methodologies such as SAML and SSO
- English, at least on the B2 level.
- College Degree in Computer Science, Computer Engineering, or technical equivalent.
- Knowledge of at least 1 programming language.
Also Read :Â 3M Off Campus Careers Drive 2024 | IT Support Engineer | Apply Now
How to Apply for SmartBear Off Campus Hiring 2024
- Interested and eligible candidates may apply online for SmartBear Careers 2024 link are given below.
Credit : Content Source From SmartBear Official Website
Click Here Below SmartBear Off Campus Recruitment 2024 Link
For latest updated information regarding the SmartBear Off Campus Recruitment 2024, follow our website fresherstech.com regularly.
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